Working across multiple markets and stakeholders, this role will oversee programme governance, vendor and partner relationships, operational delivery and customer insight generation to ensure the programme continues to deliver value for both customers and the business.\n\nKey Responsibilities\n\nAct as the primary point of contact for publication-related activities across international markets, building strong relationships with local market teams, benefit owners and external partners.\nLead cross-functional coordination to ensure successful delivery of the publications programme, including annual planning, publication roadmaps and key operational milestones.\nManage relationships with external publication partners and vendors, overseeing programme performance, governance and delivery against agreed objectives.\nPartner with internal and external stakeholders to align editorial content, partner opportunities and advertising activity, maximising value for customers and the business.\nSupport contract governance, risk management and control requirements, ensuring compliance with established processes and standards.\nIdentify and implement opportunities to improve programme effectiveness, operational efficiency and stakeholder experience.\nAnalyse quantitative and qualitative customer research to identify insights, trends and opportunities to enhance publication performance and customer engagement.\nTranslate insights into clear recommendations that inform publication strategy, content development and partner engagement.\nDevelop reporting, updates and presentations for senior stakeholders, communicating programme performance, key learnings and strategic opportunities.Qualifications\n\nStrong stakeholder and relationship management skills, with the ability to influence effectively across a matrix organisation.\nExperience managing external partners, vendors or agency relationships.\nStrong project management and organisational skills, with the ability to manage multiple priorities and deadlines.\nAnalytical and commercially minded, with the ability to translate data and customer insights into actionable recommendations.\nDemonstrated ability to improve processes and drive operational excellence within a controlled environment.\nExcellent written and verbal communication skills, including experience presenting to senior stakeholders.\nAdvanced proficiency in Microsoft Excel and PowerPoint.\nExperience in marketing, partnerships, customer engagement, programme management or a related field. \n\nIf you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website
ID:
2518726
Date Posted:
Posted 13 hours ago
Expiration Date:
24/07/2026
Location:
Ec1
Salary:
Competitive